一、注销前检查
注销会停止当前小陌账户服务，并按流程清理其资料和业务内容。请先保存仍需保留的日记及附件，检查未完成同步、导出或处理中的事项；尚未完成云备份的内容不能依赖云端恢复。
本机内容、云端数据、服务器备份及你已发送给他人的文件分别管理。注销无法替你删除接收方已保存的副本。会员导出工具的权限不限制你通过客服依法提出个人信息查阅、复制或删除请求。
二、先核对 Apple 订阅
注销小陌账户、退出登录或卸载 App 不会自动取消 Apple 订阅。如不希望继续自动续费，请先在“设置 → 你的姓名 → 订阅”中取消并核对状态。购买永久会员也不会自动取消已有订阅。
退款与取消续订分别处理，退款结果由 Apple 判断。指引：Apple 官方取消订阅指引、Apple 官方退款申请指引。
三、入口与身份核验
在“我的 → 账号管理”中进入注销账户，阅读提示并完成页面要求的近期身份验证；Apple 登录账户可能需要重新授权，以完成账户控制权核验和授权撤销。核验失败或取消时不会按成功受理注销处理。
请勿向客服发送密码、验证码、Apple 密码或完整支付凭据。本协议网页只提供说明，注销请求在 App 的实际账户流程中提交。
四、立即停用与 30 天人工恢复期
注销成功后立即退出、撤销该账户全部设备会话，邮箱、Apple、微信、QQ 等方式均不能继续登录原账户，也不能访问或同步原账户内容。系统从注销成功时间起保留相关数据和资源 30 天（连续 30 × 24 小时），具体截止时间以页面及服务端记录为准。
保留范围包含恢复原账户所需的资料、身份关联、日记、分类、照片视频及关联资源，以及原设备尚未同步的日记、编辑内容和附件；保留期间不可访问。未同步内容只在原设备保存，本流程不自动上传，也不能保证卸载 App、丢失设备或换机后仍可找回。
如需恢复，须通过 xiaomonotes@163.com 联系我们，核验账户归属后由工作人员人工解除注销状态，再由你重新登录。没有应用内自助恢复入口，登录尝试、重置密码、第三方重新授权或重新注册均不会自动恢复原账户；原会话不会因人工恢复重新生效，会员有效期也不延长。
必须在截止时间前完成人工恢复。仅发邮件、已受理、排队或正在核验均不会暂停、延长或重置期限；即使已在期限内发来邮件，截止前尚未恢复仍按期清理。请尽早联系，切勿向客服发送密码或验证码。
五、期限届满与永久清理
达到 30 天截止时间后，原账户永久不能恢复，包括人工恢复；即使后台清理暂未执行完，也不能再找回。我们清理账户资料、业务数据、关联任务，以及官方保存的照片、视频、头像、自定义背景等资源；原设备在应用可执行并核实到期状态后清理相应本机内容、媒体和导出缓存。离线设备不能被视为已远程擦除，重新联网也不能恢复已到期账户。
媒体对象删除和第三方授权撤销按维护流程处理，失败继续重试，全部完成后才记录清理完成。“已注销”或“清理中”不等于全部对象已删除。注销前已经永久删除的内容不因账户恢复重新出现，其他账户及公共应用素材不受影响。
六、必要保留及不受影响的副本
为防止交易跨账户恢复和处理法定义务，保留必要的交易归属及相关记录，仅用于相应目的。在线清理不等于历史服务器备份即时清空；备份依相应安全及轮换流程处理，依法需要保留或暂时无法删除的信息限制不必要使用。
你主动导出、分享或另行备份到其他位置的文件，需由你或相应接收方管理。注销后新建账户不自动继承原账户的会员交易或日记，请在注销前核对账户归属和后果。
你个人阿里云盘中的文件继续由你自行管理，不随小陌账户到期清理；保留期间本应用停止原账户云端读写，应用自身持有的绑定和授权信息依注销流程处理。个人云盘保留不代表已到期的小陌账户仍能找回。
违规封禁与本人申请注销是不同处理，不把封禁当然等同立即删除全部合法内容。你仍可依法请求查询、获取或删除本人信息；确需为法定义务、安全事件或争议保留的，说明必要范围和期限，并限制相应使用。依法应停止提供或保全的特定内容另行处理。
XMNotes · Agreements and Privacy
Account Deletion Information
Version: 0.1 · Updated: October 19, 2026
1. Before deleting your account
Deletion stops services for the current XMNotes account and clears its information and business content according to the process. First save any diaries and attachments you want to keep, and check for unfinished syncs, exports, or other pending operations. Content that has not been successfully backed up to the cloud cannot be relied on for cloud restoration.
On-device content, cloud data, server backups, and files you have sent to others are managed separately. Account deletion cannot delete copies already saved by recipients. Membership export-tool permissions do not restrict your lawful requests to access, copy, or delete personal information through customer support.
2. Check Apple subscriptions first
Deleting your XMNotes account, signing out, or uninstalling the App does not automatically cancel Apple subscriptions. If you do not wish to continue auto-renewal, first cancel under Settings → your name → Subscriptions and check the status. Buying lifetime membership does not automatically cancel existing subscriptions either.
Refunds and cancellation of renewal are handled separately, and Apple determines refund outcomes. Instructions: Apple's official subscription cancellation guide, Apple's official refund request guide.
3. Entry point and identity verification
Go to account deletion under Me → Account Management, read the notices, and complete the recent identity verification required on the page. Accounts using Sign in with Apple may need to authorize again to verify control of the account and revoke authorization. Failed or canceled verification is not treated as a successfully accepted deletion.
Do not send customer support passwords, verification codes, your Apple password, or complete payment credentials. This agreement webpage provides information only; deletion requests are submitted through the actual account process in the App.
4. Immediate deactivation and a 30-day manual restoration period
Once deletion succeeds, you are immediately signed out and all device sessions for that account are revoked. Email, Apple, WeChat, QQ, and other sign-in methods can no longer access the original account or access or sync its content. The system retains the relevant data and resources for 30 days from successful deletion (30 consecutive × 24 hours). The exact deadline is determined by the page and server records.
Retention covers the information, identity links, diaries, categories, photos, videos, and associated resources needed to restore the original account, as well as unsynced diaries, edits, and attachments on the original device. They cannot be accessed during this period. Unsynced content remains only on the original device; this process does not upload it automatically and cannot guarantee recovery after the App is uninstalled, the device is lost, or you change devices.
To restore the account, you must contact us at xiaomonotes@163.com. After account ownership is verified, staff must manually remove the deleted status, and you must then sign in again. There is no in-app self-service restoration entry. Sign-in attempts, password resets, renewed third-party authorization, or registration do not automatically restore the original account. Manual restoration does not reactivate old sessions or extend membership validity.
Manual restoration must be completed before the deadline. Sending an email, acceptance of your request, being in a queue, or ongoing verification does not pause, extend, or reset the period. Even if you email within the period, cleanup proceeds on schedule if restoration is not completed before the deadline. Contact us early, and never send customer support your password or verification codes.
5. Expiration and permanent cleanup
At the 30-day deadline, the original account becomes permanently unrecoverable, including through manual restoration. It cannot be recovered even if background cleanup has not yet finished. We clear account information, business data, related tasks, and officially stored resources such as photos, videos, avatars, and custom backgrounds. The original device clears the corresponding local content, media, and export caches when the App can run and verifies the expired status. An offline device cannot be considered remotely erased, and reconnecting cannot restore an expired account.
Media object deletion and third-party authorization revocation follow maintenance procedures, with retries after failures. Cleanup is recorded as complete only when all operations have finished. “Deleted” or “Cleaning up” does not mean every object has been deleted. Content permanently deleted before account deletion does not reappear if the account is restored. Other accounts and public app resources are unaffected.
6. Necessary retention and unaffected copies
Necessary transaction ownership and related records are retained solely for the relevant purposes of preventing transactions from being restored across accounts and fulfilling legal obligations. Online cleanup does not instantly empty historical server backups. Backups follow the relevant security and rotation procedures, and unnecessary use is restricted for information that must be retained by law or cannot temporarily be deleted.
Files you actively export, share, or separately back up elsewhere must be managed by you or the respective recipients. A new account created after deletion does not automatically inherit the original account's membership transactions or diaries. Check account ownership and the consequences before deletion.
Files in your personal Aliyun Drive remain under your management and are not cleared when the XMNotes account's retention period expires. During retention, the App stops cloud reads and writes for the original account; binding and authorization information held by the App is handled under the deletion process. Retention in your personal cloud drive does not mean an expired XMNotes account can still be recovered.
A ban for a violation and an account deletion requested by you are different actions. A ban does not automatically mean immediate deletion of all lawful content. You may still lawfully request access to, retrieval of, or deletion of your information. If retention is necessary for legal obligations, security incidents, or disputes, we explain its necessary scope and duration and restrict the corresponding use. Specific content that must legally be withheld or preserved is handled separately.
7. Contact and information rights
For questions about deletion progress, necessary retention, mistaken actions, or personal information processing, contact XMNotes at xiaomonotes@163.com. We will verify and process requests in accordance with law, and explain the reasons and available appeal channels if a request cannot be met. See the complete information rules in the Privacy Policy.
一、註銷前檢查
註銷會停止當前小陌帳戶服務，並按流程清理其資料和業務內容。請先保存仍需保留的日記及附件，檢查未完成同步、匯出或處理中的事項；尚未完成雲備份的內容不能依賴雲端恢復。
本機內容、雲端資料、伺服器備份及你已發送給他人的檔案分別管理。註銷無法替你刪除接收方已保存的副本。會員匯出工具的權限不限制你通過客服依法提出個人資訊查閱、複製或刪除請求。
二、先核對 Apple 訂閱
註銷小陌帳戶、登出或卸載 App 不會自動取消 Apple 訂閱。如不希望繼續自動續費，請先在“設定 → 你的姓名 → 訂閱”中取消並核對狀態。購買永久會員也不會自動取消已有訂閱。
退款與取消續訂分別處理，退款結果由 Apple 判斷。指引：Apple 官方取消訂閱指引、Apple 官方退款申請指引。
三、入口與身份核驗
在“我的 → 帳號管理”中進入註銷帳戶，閱讀提示並完成頁面要求的近期身份驗證；Apple 登入帳戶可能需要重新授權，以完成帳戶控制權核驗和授權撤銷。核驗失敗或取消時不會按成功受理註銷處理。
請勿向客服發送密碼、驗證碼、Apple 密碼或完整支付憑據。本協議網頁只提供說明，註銷請求在 App 的實際帳戶流程中提交。
四、立即停用與 30 天人工恢復期
註銷成功後立即退出、撤銷該帳戶全部設備會話，郵箱、Apple、微信、QQ 等方式均不能繼續登入原帳戶，也不能訪問或同步原帳戶內容。系統從註銷成功時間起保留相關資料和資源 30 天（連續 30 × 24 小時），具體截止時間以頁面及服務端記錄為準。
保留範圍包含恢復原帳戶所需的資料、身份關聯、日記、分類、照片影片及關聯資源，以及原設備尚未同步的日記、編輯內容和附件；保留期間不可訪問。未同步內容只在原設備保存，本流程不自動上傳，也不能保證卸載 App、丟失設備或換機後仍可找回。
如需恢復，須通過 xiaomonotes@163.com 聯繫我們，核驗帳戶歸屬後由工作人員人工解除註銷狀態，再由你重新登入。沒有應用內自助恢復入口，登入嘗試、重置密碼、第三方重新授權或重新註冊均不會自動恢復原帳戶；原會話不會因人工恢復重新生效，會員有效期也不延長。
必須在截止時間前完成人工恢復。僅發郵件、已受理、排隊或正在核驗均不會暫停、延長或重置期限；即使已在期限內發來郵件，截止前尚未恢復仍按期清理。請盡早聯繫，切勿向客服發送密碼或驗證碼。
五、期限屆滿與永久清理
達到 30 天截止時間後，原帳戶永久不能恢復，包括人工恢復；即使後台清理暫未執行完，也不能再找回。我們清理帳戶資料、業務資料、關聯任務，以及官方保存的照片、影片、頭像、自訂背景等資源；原設備在應用可執行並覈實到期狀態後清理相應本機內容、媒體和匯出快取。離線設備不能被視為已遠程擦除，重新聯網也不能恢復已到期帳戶。
媒體物件刪除和第三方授權撤銷按維護流程處理，失敗繼續重試，全部完成後才記錄清理完成。“已註銷”或“清理中”不等於全部物件已刪除。註銷前已經永久刪除的內容不因帳戶恢復重新出現，其他帳戶及公共應用素材不受影響。
六、必要保留及不受影響的副本
為防止交易跨帳戶恢復和處理法定義務，保留必要的交易歸屬及相關記錄，僅用於相應目的。在線清理不等於歷史伺服器備份即時清空；備份依相應安全及輪換流程處理，依法需要保留或暫時無法刪除的資訊限制不必要使用。
你主動匯出、分享或另行備份到其他位置的檔案，需由你或相應接收方管理。註銷後新建帳戶不自動繼承原帳戶的會員交易或日記，請在註銷前核對帳戶歸屬和後果。
你個人阿里雲盤中的檔案繼續由你自行管理，不隨小陌帳戶到期清理；保留期間本應用停止原帳戶雲端讀寫，應用自身持有的綁定和授權資訊依註銷流程處理。個人雲盤保留不代表已到期的小陌帳戶仍能找回。
違規封禁與本人申請註銷是不同處理，不把封禁當然等同立即刪除全部合法內容。你仍可依法請求查詢、獲取或刪除本人資訊；確需為法定義務、安全事件或爭議保留的，說明必要範圍和期限，並限制相應使用。依法應停止提供或保全的特定內容另行處理。